How does RapidShyp handle instances of non-delivery?

RapidShyp promptly investigates instances of non-delivery to identify the root cause. We conduct thorough investigations when such situations arise to determine the underlying reasons behind the non-delivery. This involves analyzing various factors, such as logistical challenges, transportation issues, or any other potential hurdles in the delivery process. 

Sellers get clear visibility into the reason for NDR on our dashboard. 

Additionally, they can take action on non-delivery to inform the courier partners to re-attempt or initiate RTO for the shipment. 

RapidShyp then implements targeted corrective actions, including refining operational procedures, enhancing communication channels, or implementing additional safeguards to ensure successful deliveries.