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NDR Management

Last Update a month ago

What happens if my shipment is undelivered? What is a Non-Delivery Report (NDR) in RapidShyp's operations? How does RapidShyp handle instances of non-delivery? What are the common reasons for NDR in RapidShyp's system? How does RapidShyp minimise the occurrence of NDRs in its operations?

Can a buyer reschedule NDR attempts for more convenient times?

Yes, buyers can reschedule NDR attempts for more convenient times. This feature is designed to improve the delivery experience and increase the chances of successful delivery. 


To reschedule an NDR attempt, buyers typically need to use our online tracking system or contact our customer support team. We recommend doing this immediately after receiving an NDR notification to ensure the best chances of securing a preferred time slot.

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