What is RTO and what are the reasons for it?
RTO, or Return to Origin, occurs when a shipment doesn't reach its final destination and is sent back to the seller. This process involves the entire reverse logistics of an undelivered/unaccepted order.
This can be initiated for shipments due to various reasons, including:
- Undeliverable addresses
- Recipient refusal
- Non-availability of the recipient
- Remote Deliveries
- COD denials
RapidShyp ensures to take precautionary measures to avoid such instances, such as double checking delivery addresses, checking buyer availability beforehand, and mentioning COD clearly on labels.