Are there any limitations or restrictions on the number of attempts for a shipment?

Yes, there are limitations on the number of attempts for a shipment. We make 3 sub-attempts on a shipment.

This policy is designed to balance efficient delivery services with reasonable efforts to complete each shipment. After these attempts, if the delivery is still unsuccessful, we follow our standard procedures for handling undelivered packages, which may include returning the item to the sender or holding it at a pickup location, depending on the circumstances and the sender's preferences.

If you have concerns about a particular delivery or need special arrangements, we recommend contacting our customer support team for assistance at [email protected]